PromptEngine Support

We are here to help you optimize your AI workflows.

Get in Touch

Experiencing a bug, have a billing question, or want to request a feature? Reach out to our engineering team directly.


business@telitesystems.com

Average response time: 24-48 hours during business days.

Frequently Asked Questions

How do I connect the Chrome Extension?

After installing the extension from the Web Store, click the PromptEngine icon in your browser toolbar. Log in using your PromptLogic account credentials to securely sync your workspaces and preset library.

Where is my prompt history saved?

All generated prompts and refinements are securely logged to your account's cloud database. You can view, search, and export your historical dataset directly from the Web Dashboard.

How do team workspaces function?

Workspaces allow you to share prompt templates across your organization. Only users with Admin or Owner roles can modify shared presets, ensuring your company's core prompts remain standardized.